FAQs Archive

Q: What is PDH, CPD, CPC, etc.?

These are all generic terms used to describe one hour of engineering continuing education credit for various states. PDH means Professional Development Hours and is used by most states. CPD , used in Florida, Ohio, Louisiana, and other states, means Continuing Professional Development credits. The term CPC or Continuing Professional Competency credits is used in New Jersey, Maryland, and other states. Other states may have different terminology. Although the terminology changes from state to state, the meaning is the same. Each PDH, CPD, or CPC credit is equivalent to one hour of training time.

Q: How can I change my registered email address?

You can change your email address in one of several ways. If you know your registered email address and password, log in to your account , then click the Change Email Address link in the navigation panel on the left of the page. Your email address will be automatically changed. If you no longer have access to your registered email address, click the Change Email link located on the My Account log in page. You will be asked the "challenge" question that you set up at the time of account creation. When this has been answered correctly, you will be prompted to enter your new email address. You can then use the new email address to access your account and / or to change your password if desired. If you cannot remember your registered email address or password and do not know the answer to your challenge question, contact our Customer Service Team using the Live Support Chat link at the top of any page of call us at 1-877-PDHengineer (1-877-734-3644) for assistance.

Q: How can I access my user account on PDHengineer.com if I forget my password?

PDHengineer makes it easy to access your account even if you've forgotten your password or changed your email address. If you have forgotten your password, click the Forgot Password link located on the My Account log in page. You will have the opportunity to receive help in any of three ways: Email - A temporary password will be sent to your registered email account. Security Challenge Question - If you have set up a security challenge question, you can answer the question and immediately receive a temporary password. SMS Message - If you have entered your mobile number in the security section, we will text you a temporary password immediately Log in using your temporary password, then click the Change Password link to create a new password that is easy for you to remember. If you cannot remember your password, do not know the answer to your challenge question, and have not entered a mobile number for security purposes, contact our Customer Service Team using the Live Support Chat link at the top of any page or call us at 1-877-PDHengineer (1-877-734-3644) for assistance.

Q: How does PDHengineer.com use the information that I provide?

We use the information you provide to us to process purchases, to create your certificate of completion, and to maintain our in-house records of your course completion in accordance with state board requirements. We also may use your email and mailing addresses to communicate information to you about your account. Do you provide information about me to other parties? Decatur Professional Development, LLC, the parent company of PDHengineer.com, will not share information about you to any other party without your consent, except as follows: When purchasing a course using your credit card, information that you input is provided to PayPal, our secure online payment processor. We will provide course completion information to any state engineering board upon request. PDHengineer.com respects your privacy. Please refer to our Privacy Policy for more information.

Am I required to pay any money to provide content for PDHengineer.com?

You never have to pay any money to present [...]

By KHudspeth|2017-04-22T07:43:43+00:00April 22, 2017|Write Courses / Instruct Webinars|0 Comments

How do I apply to author a course or present a webinar?

PDHengineer contracts with eligible Subject Matter Experts to provide [...]

By KHudspeth|2017-04-22T07:42:56+00:00April 22, 2017|Write Courses / Instruct Webinars|0 Comments

I have purchased a course. How do I view the course and take the quiz?

All of your courses, certificates of completion, and purchase [...]

By KHudspeth|2017-04-22T07:12:58+00:00April 22, 2017|Online Courses, Technical Support|0 Comments

What is PDH, CPD, CPC, etc.?

These are all generic terms used to describe one hour [...]

By KHudspeth|2017-04-22T07:04:49+00:00April 22, 2017|Online Courses, State Board Acceptance, Webinars|0 Comments

What is my board’s requirement for the number of PDH credits required for license renewal?

The number of PDH units required for license renewal varies [...]

By KHudspeth|2017-04-22T07:04:05+00:00April 22, 2017|State Board Acceptance|0 Comments

Will my engineering board accept PDH credits awarded by PDHengineer.com?

Courses from PDHengineer.com have been accepted by every state [...]

By KHudspeth|2017-04-22T07:00:14+00:00April 22, 2017|Online Courses, State Board Acceptance, Webinars|0 Comments

What type of activity is accepted for PDH credit by the state engineering licensing boards?

The rules vary between states, but state boards typically [...]

By KHudspeth|2017-04-22T06:55:39+00:00April 22, 2017|Online Courses, State Board Acceptance, Webinars|0 Comments

How can I change my registered email address?

You can change your email address in one of several [...]

By KHudspeth|2017-04-22T06:11:14+00:00April 22, 2017|Log In and User Account, Technical Support|0 Comments

How can I access my user account on PDHengineer.com if I forget my password?

PDHengineer makes it easy to access your account even if [...]

By KHudspeth|2017-04-22T06:10:09+00:00April 22, 2017|Log In and User Account, Technical Support|0 Comments

How does PDHengineer.com use the information that I provide?

We use the information you provide to us to process [...]

By KHudspeth|2017-04-22T06:01:03+00:00April 22, 2017|Log In and User Account|0 Comments

FAQs

Customer Service Phone: 437 291-6560 Email: engineeringcpd@pdh-help-desk.com