Analyzing Employee Performance Problems

In Analyzing Employee Performance Problems , you'll learn ...

• Learn some of the big names of Management Theory
• Understand what management traditionally controls
• Understand the difference between McGregor’s Theory X and Theory Y management styles
• Understand how to determine whether or not employee performance is a problem or just an irritation

Overview

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Credit: 1 CPD

Length: 25 pages

This online course will teach you how to analyze employee performance problems quickly and identify methods of dealing with them effectively. It takes you systematically through ten sequential steps to discover whether something that management controls is the root of the problem. This technique allows managers to retain good will with employees by looking at reasons other than the employee first when trying to isolate causes for work problems.

Learning Objectives

Upon completion of this course, participants will be able to:

• Identify major contributors to management theory.
• Describe the factors traditionally controlled by management.
• Distinguish between McGregor’s Theory X and Theory Y management styles.
• Determine whether an employee performance issue is a substantive problem or an irritation.
• Explain how management-controlled factors can contribute to unsatisfactory employee performance.
• Apply an objective and systematic approach to analyzing employee work performance problems.
• Formulate specific questions to identify the root causes of performance problems.
• Recommend changes that support long-lasting solutions to recurring performance problems.

Certificate of Completion

You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 12 questions. CPD credits are not awarded until the course is completed and quiz is passed.