Analyzing Employee Performance Problems

Each professional engineering regulatory board across Canada has different CPD requirements, and some boards require strictly technical CPD courses related to your discipline. Courses in the area of Business Skills, Firm Management, or Personal Development may not qualify. Check your regulator's criteria to confirm the courses you need to fulfill your provincial requirements.

In Analyzing Employee Performance Problems , you'll learn ...

• Learn some of the big names of Management Theory
• Understand what management traditionally controls
• Understand the difference between McGregor’s Theory X and Theory Y management styles
• Understand how to determine whether or not employee performance is a problem or just an irritation

Overview

This online course will teach you how to analyze employee performance problems quickly and identify methods of dealing with them effectively. It takes you systematically through ten sequential steps to discover whether something that management controls is the root of the problem. This technique allows managers to retain good will with employees by looking at reasons other than the employee first when trying to isolate causes for work problems.

Specific Knowledge or Skill Obtained

This course teaches the following specific knowledge and skills:

• Learn some of the big names of Management Theory
• Understand what management traditionally controls
• Understand the difference between McGregor’s Theory X and Theory Y management styles
• Understand how to determine whether or not employee performance is a problem or just an irritation
• Understand how there is a 90% probability that an employee’s lack of satisfactory performance has its roots in something controlled by management
• Be able to take an objective and systematic approach to analyzing employee work performance problems
• Know how to ask specific questions to determine root causes of performance problems
• Make recommendations for change that create long-lasting solutions for recurring performance problems

Certificate of Completion

You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 15 questions. CPD credits are not awarded until the course is completed and quiz is passed.