Understanding Performance and Productivity

Each professional engineering regulatory board across Canada has different CPD requirements, and some boards require strictly technical CPD courses related to your discipline. Courses in the area of Business Skills, Firm Management, or Personal Development may not qualify. Check your regulator's criteria to confirm the courses you need to fulfill your provincial requirements.

In Understanding Performance and Productivity , you'll learn ...

• Compare and contrast productivity with just being busy
• Clarify expectations with elements of quality, quantity, and time
• Learn why much workplace stress stems from poorly defined expectations
• How employees can reduce much of their workplace stress by asking leaders for clarification of expectations

Overview

This course will help you understand the “why” behind work performance principles and help you develop the “how” that is best for your situation. There is a significant difference between being busy and being productive and a simple way to make sure your employees are always productive.

Additionally, participants will learn to define productivity and identify the difference between work pressure and work stress. And they will discover how to reduce a lot of the stress in their daily activities by asking for clarification of expectations.

Finally, it prepares participants to design tools to measure performance effectively and objectively, and to show others how easily it can be done.

Specific Knowledge or Skill Obtained

This course teaches the following specific knowledge and skills:

• Compare and contrast productivity with just being busy
• Clarify expectations with elements of quality, quantity, and time
• Learn why much workplace stress stems from poorly defined expectations
• How employees can reduce much of their workplace stress by asking leaders for clarification of expectations
• Learn what SMART goals are and why they are important
• Write your own measurable performance goals and help others with theirs
• Identify the critical elements necessary for productivity
• Help employees define and construct “feedback loops” for their work setting
• Contrast the advantage of sharing information with employees instead of hoarding it to make them seem indispensable to the department.

Certificate of Completion

You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 15 questions. CPD credits are not awarded until the course is completed and quiz is passed.